• Joe Rizzo. Director of the New England Lean

2019 Microsoft Manufacturing Trends Report

The Microsoft 2019 Manufacturing Trends Report is a “must read” for all people in manufacturing. From the Introduction of the report: “The following will explore six emerging trends in manufacturing that we believe will help empower manufacturers to design more intelligent operations and increase the speed of doing business.”

The six emerging trends are:

IT and OT converge IT systems merge with operational technologies

The rise of XaaS Manufacturers evolve their business models Intelligent manufacturing Connected intelligent systems make manufacturing smarter Manufacturing technology evolves New technologies are revolutionizing manufacturing Businesses adapt to an evolving workforce A new generation enters the workforce Living in the age of uncertainty Uncertainty puts strain on businesses

IT and OT Converge Executive summary - The IT systems used for data-centric computing are being merged with the operational technology (OT) systems used to control and monitor processes and devices, creating smarter, more efficient operations.

Highlights • There are projected to be 36.13 billion connected IoT devices by 2021. • Sales of collaborative robots are projected to increase 159% between 2018 and 2020.

The rise of XaaS Executive summary - Driven by growth of the IoT and the cloud, many organizations are moving from product models to service models, giving their customers more options with greater flexibility.

Highlights • On-demand services are projected to grow to nearly $57 billion in 2018. • By 2021, 20% of G2000 manufacturers will depend on technologies like IoT, blockchain, and machine learning to automate large-scale processes. • 3.9 million people regularly worked in the gig economy in 2017; by 2021, that number is projected to reach 9.2 million.

Intelligent Manufacturing Executive summary - Augmented with smart sensors and advanced data processing, manufacturing is more connected and intelligent than ever.

Highlights • By 2021, 20% of G2000 manufacturers will have moved to an intelligent manufacturing model. • Businesses will generate $2.9 trillion in business value from AI by 2021. • Twenty-three percent of businesses are currently using blockchain technology

Manufacturing Technology Evolves Executive summary - Manufacturing technology continues to evolve, unlocking new opportunities to improve manufacturing processes, better support employees, and create new, innovative products.

Highlights • Two-thirds of U.S. manufacturers reported deploying 3D printers in some capacity. • By 2025, spending on robotic systems will reach $67 billion. • 3.5 million manufacturing jobs will open up in the next decade in the U.S., and 2 million of them will go unfilled.

Businesses adapt to an evolving workforce Executive summary - As Boomers approach retirement and a new, young, highly educated workforce enters the marketplace, businesses are being forced to rethink how they operate.

Highlights • Older adults (ages 55 and up) are now the fastest-growing segment of the American workforce. • By the year 2065, there will be no one racial majority in the U.S. • There could be a need for 736,000 data scientists by 2024, yet estimates only forecast 438,000 data scientists in the workforce.

Living in the age of uncertainty Executive summary - In an incredibly polarized political environment, attitudes can shift on a dime, making it difficult for companies to plan for the future.

Highlights • Forty-nine percent of business leaders feel that they are exposed to more uncertainty today than they were three years ago. • Forty-two percent of global CEOs reported over-regulation as a top concern. • Sixty-six percent of consumers felt it was important for brands to take a public stand on social and political issues.